Plumbing FAQ
How Plumber.co works, what to expect, and how to choose a plumber.
Questions and answers
Is Plumber.co a plumbing company?
No. Plumber.co is a nationwide marketplace for plumbing work. Homeowners and property managers post a job request; independent plumbers join the network to receive them as structured job briefs. We don't do plumbing work ourselves.
Does it cost anything to request a quote?
No. Requesting quotes is free, and you're never obligated to hire anyone. Operators in the network are the ones who pay to receive job requests.
What areas do you cover?
You can submit a request from anywhere in the US. The network is new and still being built, so coverage varies by ZIP code. If no operator covers your area yet, we'll say so, try to connect you anyway, and can notify you when one joins.
Is this for emergencies?
You can mark a brief as an emergency and we'll flag it, but we're not a dispatch service. If water is pouring, shut off the main valve. If you smell gas, leave and call your gas utility or 911. If you need someone right now and nobody in our network covers you, call a local plumber directly.
Are the plumbers licensed?
Plumbing is a licensed trade in all six states where we have area guides, and cities add permits on top. We don't guarantee any operator's license. Once operators join, we'll check licenses where they're required and show the date we checked; until then, look up any plumber with the state agency linked on our area pages.
What should I include in my request?
Where the problem is, which fixture or line, whether water is still leaking, roughly how old the home is, slab or crawlspace, and your timing. Photos help a lot.
I'm a plumber. How do I get jobs from Plumber.co?
Tell us about your company and service area on the For plumbers page. We'll follow up about how the network works and what it costs before you receive any jobs.
Will my information be sold?
We use your information to handle your request and share it with the operator we route it to. See our Privacy Policy for details.
How quickly will I hear back?
It depends on your area and on demand. We don't promise response times. If it's urgent, mark it urgent, and don't wait on us if water is still running.
Who pulls the permit?
Usually the licensed plumber doing the work, where a permit is required. Ask about it when you get the quote.